Store permanent copies of your medical record and take them with you wherever you go. My UnityPoint and their Community Connect Partners have teamed up to make managing your health easier than everĪccess all of your M圜hart accounts, including those from the Madison-area and national healthcare organizations, from one place, with a single username and password. Patient requests made over the phone will remain not billable. These kinds of messages are the vast majority of the messages we receive. Non-Billable Messages: The kinds of messages that will not be billable are responses to requests initiated by a provider, a question or clarification on recent orders (e.g., lab orders), appointment requests, follow-up questions from an in-person visit in the last 7 days (including in-clinic appointments or emergency/urgent care), updates on a condition or progress since the last visit that does not require an updated plan of care, or requests for copies of immunizations, dosing guidelines, or simple orders. This is because these will require medical evaluation and management as they would occur during an appointment. Once the message is received, our clinical staff triages the message right away in order to provide the best care possible.īillable Messages: The types of messages that will be billable are discussions initiated by a patient related to new symptoms or acute illness, changes to medications, or changes to a long-term condition. This is the point where they can choose to proceed with sending the message. Coverage for this type of care depends on your insurance plan, so we recommend reaching out to them to confirm coverage.Īfter selecting “Ask a Medical Question,” patients will see new a new pop-up window, informing them that their message may be billable. This is not too different from having a virtual visit with your doctor. Please note, MyUnityPoint messages that require your doctor to spend a bit more clinical time and expertise on your care now may be billed to your insurance. To activate your My UnityPoint account or request proxy access to someone’s account who you care for, visit /mychart or ask a clinic staff member about My UnityPoint at your next clinic visit. View your medical information on your iPhone, iPad or Android View your medications, allergies, immunizations, and diagnoses Securely send electronic messages to your healthcare providers to 5 p.m.Request a new appointment or a change to an existing appointment Representatives are available Monday through Friday (CST) from 8 a.m. Or, if you were not issued an activation code, you may request one by going to, selecting "sign up now" and clicking "contact us to register." You will receive your activation code and information about how to complete registration within three business days.Ĭall toll free at 87. This activation code is good for 30 days in the event that you did not complete registration in the hospital. You sign up by going to and entering your activation code. This code will enable you to log in and create your own user name and password. You will be given a MyUnityPoint activation code during your hospital visit. Registered users can also have online access to medical information for their children or someone else in their care who has impaired decision-making abilities by filling out a proxy request. Communicate securely with your health care teamĪll UnityPoint Health patients 18 and older are invited to use the MyUnityPoint website.Once your account is set up, you'll be able to: Because MyUnityPoint is web-based, you can log in at any time, any place. MyUnityPoint is a secure patient website that allows you to conveniently manage your personal health online. Attention: If you have already received an activation code, please go here to sign in.
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